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Technology

IDEAS in action at LaSalle: Efficiency

October 4, 2024
  • In a world overflowing with technology-driven business solutions, companies need to be more strategic than ever to choose the technology that can drive the most value for their clients, industry, and people.

    What’s LaSalle’s big IDEA?

    At LaSalle, our technology strategy is driven by IDEAS – Invest, Data, Efficiency, AI and Sales.

    The five components of our IDEAS framework are designed to guide our internal teams to ensure they are deriving maximum benefit from new technologies:

    The framework ensures LaSalle’s teams stay ahead; always ready to adopt innovative new capabilities that can transform the way we work. 

    LaSalle Intelligent Automation: In Theory 

    Leveraging technology for efficiency is a necessity in today’s business world. Companies that adopt new technology and automation not only improve current processes but also ensure they are future-ready for inevitable advancements. 

    At LaSalle, efficiency and automation are intertwined. Through our global strategy, LaSalle Intelligent Automation, LIA for short, LaSalle has created a space where automation and efficiency are available to our different business processes and teams. 

    Although LIA appears as an adorably small robot in presentations, its structure and workflow process are far more robust than meets the eye.  

    LaSalle Intelligent Automation: In Action 

    Through LIA, LaSalle has invested in a suite of technology solutions to replace manual tasks, making work easier and faster, and reducing the potential for errors. LIA focuses on automating processes that are historically tracked via email, Excel, Outlook, or shared drives. Sofia Vujatov, Global Head of LGS Applications and the LIA strategy, explains more. 

    “Any person across the business can submit a request to our team through LIA. When we receive a request, we discuss their process in detail, to gauge where we can add value before reviewing our different automation and efficiency tools and solutions to find the most appropriate tool for the case.” 

    The LaSalle Americas Accounting team is the perfect example of LIA. Prior to LIA, the team logged performance asset and fund data into their Returns system manually, requiring days and even weeks of work. They requested the help of the LIA team, who were able to develop a bot to key in this data automatically instead.  

    “Today, the Accounting team simply submits a form that includes their data to the bot and the bot takes over, saving the team a huge amount of time,” shared Vujatov. 

    LIA’s impact is also evident within LaSalle’s technology team. The team successfully migrated data from 36,000 legacy reports into a new, organized system. This task, which would have taken years manually, was completed in mere days using a bot developed under the LIA program. 

    LaSalle Intelligent Automation: In Impact 

    In addition to improved efficiency and speed, LIA’s technology solutions offer equally significant advantages in workplace culture. 

    “The LIA program is really about freeing up time for people to be more strategic, instead of spending the bulk of their time on manual tasks,” Vujatov explains. “This makes work more rewarding and interesting, which in turn boosts employee morale and retention.”  

    And through LIA, there is a lot more impactful work to be done.  

    “There’s so much more potential for improvement,” said Vujatov. “We want everyone in the business to ask us, ‘What can your team do for us, and how can we leverage you?’ so we can continue to drive meaningful change across the firm.” 

    LaSalle has taken reasonable care to ensure that the information contained in this publication is accurate and has been obtained from reliable sources. Any opinions, forecasts, projections or other statements that are made in this publication are forward-looking statements. Although LaSalle believes that the expectations reflected in such forward-looking statements are reasonable, they do involve a number of assumptions, risks and uncertainties. Accordingly, LaSalle does not make any express or implied representation or warranty, and no responsibility is accepted with respect to the adequacy, accuracy, completeness or reasonableness of the facts, opinions, estimates, forecasts, or other information set out in this publication or any further information, written or oral notice, or other document at any time supplied in connection with this publication. LaSalle does not undertake and is under no obligation to update or keep current the information or content contained in this publication for future events. LaSalle does not accept any liability in negligence or otherwise for any loss or damage suffered by any party resulting from reliance on this publication and nothing contained herein shall be relied upon as a promise or guarantee regarding any future events or performance.

    By accepting receipt of this publication, the recipient agrees not to distribute, offer or sell this publication or copies of it and agrees not to make use of the publication other than for its own general information purposes.

    Copyright © LaSalle Investment Management 2024. All rights reserved. No part of this document may be reproduced by any means, whether graphically, electronically, mechanically or otherwise howsoever, including without limitation photocopying and recording on magnetic tape, or included in any information store and/or retrieval system without prior written permission of LaSalle Investment Management.

Jul 11, 2024 IDEAS in action at LaSalle: Artificial intelligence By embracing new opportunities, we can reap the substantial benefits of technological innovations.

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